Recently launched

December 2025

Better decisions, better care flows

Care isn’t linear. Small and big decisions shape how patients move through a care flow, and ultimately impact outcomes. With the new Decision component, you can make these decisions intentional, explicit, and easy to reason about.

Until now, transitions allowed you to configure conditional edges in care flows. The Decision component takes this a step further by centralizing decision logic into a single, dedicated node:

• A built-in catch-all (”else”) condition to safely handle edge cases
• Control whether a decision branches to one (”first match only”) or multiple paths
• Reusable decisions that can be applied across your care flow
• Test your decisions immediately in Awell Studio

Overall, the Decision component helps you build care flows that are clearer to design, easier to maintain, and more reliable as they grow in complexity.

Get started with the Decision Component.

When care repeats, your care flow can too

Care is rarely a straight line. Follow-ups, reassessments, and ongoing monitoring often repeat until a condition is met. Until now, building loops in a care flow required workarounds. With Track Looping, you can now model repeating care directly and explicitly.

You can loop a track back, enabling patterns like:

• Regular symptom check-ins until improvement
• Reassessment after a waiting period
• Ongoing monitoring with clear exit conditions

Native loops make repeating care easier to design, clearer to understand, and safer to maintain, without hidden logic or fragile constructs.